Anfibio quality charter

1. A tradition of excellence, beauty and quality: We’ve been creating premium-quality footwear since 1968.

2. Italian techniques and expertise: We’ve built on Vincenzo Passarelli’s knowledge and expertise in handcrafting boots in the traditional Italian tradition, handed down from generation to generation for 55 years.

3. Family-owned: The Passarelli family & associates took full ownership of the company in the 1990s.

4. Québec manufacturing: All our boots are proudly made in Montréal, Canada.

5. Québec heritage: Our cultural and artisanal heritage is reflected in every pair of our handcrafted boots.

6. Handcraftsmanship: Every pair of boots is fully handcrafted by our artisans and master bootmakers using Italian machines that deliver unparalleled precision.

7. Practical design: All our models are designed to combine fashion and function, consistency and comfort, for a product that meets customers’ needs.

8. Exceptional comfort: Our boots provide all-day comfort.

9. In-house pattern creation: Our designs are customized to each boot size, for a perfect fit.

10. Fine Italian leathers and suedes: Our full grain leathers and calf-skin suedes are sourced from high-quality tanneries.

11. Waterproof: Our leathers and suedes are treated to keep feet dry, in winter conditions.

12. Natural insulation: Our natural wool or genuine sheepskin linings keep feet warm, even in extreme cold temperatures.

13. Foot support: We use high-precision footwear lasts, soft toe puffs, counters, metal shank reinforcements and a premium-quality counter pocket, for a well-structured boot that provides maximum comfort.

14. Insoles: Our 10mm insoles provide a custom fit and support, while our metallic membrane reflects heat away from the feet.

15. Orthotics: We can construct our boot with a removable insole to accommodate orthotics.

16. Outsoles: Our outsoles are made from a special rubber compound that is designed to resist wear and tear during the winter season, so you can wear your boots for years to come.

17. Easy care: We provide tips to make our boots last longer, without the use of harmful products.

18. Wide range of sizes: We offer sizes for all feet, including half-sizes, extended sizes, wide widths, and deep lasts for orthotics.

19. Wide calves: Some of our models have elastic gussets to fit wider calves.

20. Authenticity: Every pair of boots is genuine and reflects our one-of-a-kind expertise.

21. Waste reduction: Our careful cutting process minimizes waste and maximizes quality.

22. Respect for the environment: We encourage an eco-friendly approach to consumption by designing durable products meant to last.

23. Ethical standards: We make sure our business practices are socially responsible.

24. Research and development: We’re always looking for new, greener and more suitable technology.

25. Diversity: We respect individual and cultural diversity.

26. Integrity: We act ethically and with integrity in all our business relationships.

27. Listening: We listen carefully to what our customers want so we can better meet their needs.

28. Trust: We earn our customers’ trust by keeping our promises.

29. Friendliness: We treat our customers, partners and employees with courtesy and respect.

30. Gratitude: We owe our 55 years of success to our valued customers, partners and employees.

31. Local customer service: Our team is located in Montréal, Québec to help customers at every step of the purchasing process.

32. Main point of contact: Our Anfibio store is our flagship space where our customers can touch our products, try them on, and leave with something you’ll wear for years to come.

33. Quality control: We apply stringent quality control to every pair of boots we ship.

34. Careful packaging: We carefully pack our boots to make sure they arrive in perfect condition.

35. Fast delivery: All our orders are shipped on time for a pleasant, hassle-free shopping experience.

36. Customer satisfaction: We’re always open to feedback, so we can design products that do an even better job of meeting customers’ needs.

37. After-sales service: Nothing is more important to us than customer satisfaction, and that’s why we offer responsive, attentive after-sales service and are open to returns.

38. Guarantee: We stand by the quality of our products and guarantee all boots against any manufacturer defect for six months from the purchase date.

39. Employee safety and well-being: We’re committed to providing a safe and healthy workplace for our employees.

40. Sense of belonging: We foster a positive working environment where everyone feels that their contribution matters.

41. Professional development: Our artisans get ongoing training to build their knowledge and expertise.

42. Transparency: We’re fully transparent about our manufacturing processes and raw materials.

43. Professional responsibility: We take responsibility for our actions and products.

44. Passion: Every pair of boots we make is handcrafted with the utmost love and care.

45. Commitment to quality: We work hard to make the finest quality winter boots.

46. Accessibility: We strive to make our products accessible to a wide range of customers.

47. Trend monitoring: We stay on top of trends to bring you contemporary boots that never go out of style.

48. Customer experience: We’re committed to delivering a positive and memorable customer experience.

49. Focus on quality: Our commitment to quality is key to everything we do.

50. Communication: We communicate clearly and transparently with our customers and partners.

51. Recognition: We recognize and value the work of our artisans and our team.

52. Attention to detail: We pay close attention to detail to achieve a flawless finished product and are committed to excellence in everything we do.

53. Continuous improvement: We constantly strive to improve our manufacturing processes and our products.

54. Creativity: We cultivate creativity in our team to come up with fresh, new innovative designs.

55. Reputation: Our reputation is built on our customers’ satisfaction and the quality of our products.